Frequently Asked Questions

About Banked

What does Banked do?

Banked is a real time payments platform that facilities account to account bank transfers in real time.

You can do this simply via our hosted checkout, implement an embedded checkout, or create a completely customised experience with our API.

What makes Banked different?

Unlike existing card payment rails, transactions with Banked can move directly and in real-time. This is a far cheaper and more efficient way of moving money than the current payments infrastructure.

What's the difference between hosted, embedded, and API checkouts?

Hosted, embedded, and API checkouts are essentially different levels of customisation. If you want to simply plug in and go, our hosted checkout is for you. If you want to add your own branding, try our embedded checkout. If you want to create an entire customised experience, and just want access to our payment rails, then use our API keys to create your own beautiful checkout experience from scratch.

What country coverage do you offer?

Banked has PISP permissions in the following countries  -  Austria, Belgium, Bulgaria, Croatia, Cyprus, Czec Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

What Banks do you currently support?

View our supported providers here.

Can you handle Recurring Payments?

Yes! Including micropayments. Read our API documentation here.

How much does Banked charge?

Banked charges a 0.1% flat fee for any transaction. There are no additional set up fees or per transaction fees, simple and straightforward.

How will I be billed for using Banked?

You will receive a monthly invoice sent via email with a breakdown of all transactions processed within the month and the associated 0.1% transaction fee due to Banked.

Do I need to be regulated to be able to take payments this way?

No, as Banked is regulated by the FCA as a PISP, this means your company is covered by our license.

Can payments be split between multiple parties?

Not right now, but this is on our roadmap! #watchthisspace

Can I see your terms and conditions?

Of course, they're right here.

How does the Banked checkout work?

At checkout, when a customer chooses Banked as their payment method, they will be asked to choose which bank they would like to pay with. From here they have the option to authorise the transaction via their mobile banking app or to continue through to their desktop banking site. One they have authorised the transaction with their bank, they will be redirected back to the checkout page. No card details or personal financial information is shared.

Can I submit a new feature request?

Yes, we love new ideas! Please email your idea or request to productboard@banked.com