Frequently Asked Questions

Security

How do I report suspicious or fraudulent transactions to Banked?

If you suspect fraudulent activity with your transaction through banked then please contact our compliance department at compliance@banked.com.

Is Banked regulated?

Yes, Banked is regulated by the FCA. Company number 11047186, firm reference number 816944.

Does Banked support SCA (Strong Customer Authentication)?

Yes. Security is paramount to Banked and, in compliance with PSD2, multi-factor authentication is part of every transaction processed.

What is SCA?
Strong Customer Authentication is a new European regulation requirement that aims to reduce fraud and make online payments more secure for both consumers and merchants.

Can I enable 2FA on my developer account?

Yes, head to "Settings" → Security