The rise of digital and the higher than ever customer expectations are shaping the way consumers and businesses interact with each other, forcing many businesses to embrace customer-centric strategies; not only to include multiple payment methods, but also multiple methods of interaction.
In every corner of the world, financial regulators are taking steps to advance open banking, with fresh regulations and frameworks recently announced in the EU, UK, US, and Australia. However, each regulator is taking a different approach, tackling region-specific issues to advance payments infrastructure and improve the consumer experience.
Most fintechs want to partner with banks - but it’s easier said than done. While banks are more open than ever to collaborating with outside parties, fintechs struggle to comply with stringent standards and outdated onboarding processes.
Banked’s Global CEO, Brad Goodall, and Tillo's CEO, Alex Preece sat down in Amsterdam at Money20/20 to discuss the positive impact of incentives to motivate and enhance the customer experience.
Check out the full conversation to gain valuable insights that can shape your customer retention strategy.
Banked has been recognised as one of the UK’s Best Workplaces™ (2023), with 99% of our employees strongly agreeing that Banked is an amazing place to work . This honour was awarded by Great Place to Work®, the global authority on workplace culture.
We recently interviewed Banked’s Chief Legal and Compliance Officer (CLCO), John Fernandez, to discuss the current state of fraud in the fintech and open banking industries, sharing insights on how we stay ahead of evolving fraud threats while ensuring a seamless and intuitive user experience for customers using Pay by Bank.
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